5 fixes to unfreez Venmo account

How to Unfreeze a Venmo Account?

Do you need assistance understanding to unfreeze Venmo account?🤔 Don’t worry; we can help you determine the cause of the issue 😀and provide solutions for resolving it.🥳

Venmo is a revolutionary new way to send and receive money with friends and family. It’s an app that allows users to easily transfer money without having to worry about cash or checks. Whether you need to pay rent, split a dinner bill, or send a gift, Venmo makes it easier than ever. With a Venmo account, you can quickly and securely send and receive money with just a few taps on your smartphone. Plus, you can keep track of all your payments in one convenient place.

Unfortunately, it is sometimes necessary to freeze a Venmo account in order to protect your financial information and ensure the safety of your funds. If you are in such a situation, you may wonder how to unfreeze your Venmo account.

This article will provide a step-by-step guide to help you get your Venmo account back up and running and get your money out of the frozen account. We’ll discuss how to identify if your account has been frozen, how to contact Venmo to try and get it unfrozen, and how to recover any lost funds.

So without further ado, let’s dive deep into the topic and see some possible solutions to our problem! 🤩



Why is Your Venmo Account Frozen?

Venmo accounts can be frozen for a variety of reasons. The most common reason for an account being frozen is due to a suspected violation of Venmo’s terms of service. This could include activities such as attempting to sell goods or services, using Venmo for gambling, or any other activity that is deemed to be inappropriate according to Venmo’s policies.

Venmo may also freeze an account if there is suspicious activity, such as a large number of transactions with unknown or unrecognized users, if the account is being used to facilitate illegal activity, or if the account is linked to a fraudulent bank account.

In addition, Venmo may freeze an account if the user has not provided a valid government-issued ID or has not verified their account. Finally, Venmo may freeze an account if the user has not responded to a request for additional information.



5 Possible Solutions to Unfreeze a Venmo Account 

We’ll discuss five possible solutions for unfreezing your Venmo account. We’ll cover how to verify your identity, how to update your payment information, and how to contact Venmo customer support.


1. Verify Your Identity

If your account was frozen because Venmo was unable to identify you, you might need to provide additional information to verify your identity. This could include a government-issued ID, a driver’s license, or a selfie with your ID.

Once the user has submitted the requested documents, Venmo will review them and determine if the account needs to remain frozen or if the user can continue using the account. If the account is frozen, the user will have to answer additional questions to confirm their identity, and Venmo may require additional documentation.



2. Re-Link Your Bank Account

If you’ve recently changed banks, you may need to re-link your new bank account with Venmo. This can be done through the “Linked Accounts” page in your Venmo account.

  1. First, log into your Venmo account on the website or mobile app.
  2. Then, click on the “Settings” tab.
  3. Select the “Payment Method” option.
Re-link your bank account to unfreeze your venmo account


  1. After that, click on the “Add Bank Account” or “Link Bank Account” option.
Re-link your bank account to unfreez your venmo account


  1. Now enter the information for the bank account you would like to link to your Venmo account.
  2. Select the “Link Bank” button.
  3. Finally, review the information you have entered and select the “Confirm” button.



3. Update Your Payment Information

Ensure that your payment information is up-to-date and accurate. If you’ve recently moved or changed banks, Venmo may have frozen your account until you update your information.

  1. First, “Log-in” to your Venmo account.
  2. Then select the “Settings” option located on the main menu.
  3. After that, Select the “Payment Methods” option.
Update your payment information to unfreez your venmo account


  1. Now select the “Add Payment Method” option.
  2. Choose the type of payment method you would like to add. You can add your credit or debit card, a bank account, or a PayPal account.
  3. Now enter the updated information for the payment method you are adding.
  4. Select the “Save” button to save the payment information.



4. Request a Review

If you believe your account was frozen by mistake, you can request a review from Venmo. Venmo will review your account and determine if it is safe to unfreeze it. If additional steps are needed, they will provide instructions on how to proceed.


  1. Contact Venmo Customer Service

The first step to unfreezing a Venmo account is to contact Venmo Customer Service. You can do this either by phone or by email.

Request a review and contact venmo customer service to unfreez your venmo account


  1. Explain Why Your Account Is Frozen

When you contact Venmo Customer Service, explain why your account is frozen. Be as detailed as possible and provide any relevant information that may be helpful in resolving the issue.


  1. Request a Review

In order to unfreeze your account, you will need to request a review from Venmo Customer Service. This review process is designed to ensure that all transactions are safe and secure and that no suspicious activity has occurred on your account.


  1. Provide Relevant Documentation

When requesting a review, you may need to provide additional documentation to prove your identity or confirm the legitimacy of any transactions that took place on your account. This may include a driver’s license, passport, or other proof of identity.


  1. Wait for the Review to Be Completed

Once you have submitted all the necessary documentation and requested a review, you will need to wait for the review to be completed. Venmo Customer Service will contact you with the results of the review within 24-48 hours.


  1. Get Money Out of Frozen Venmo Account

Once the review is completed, Venmo will either unfreeze your account or provide you with instructions on how to get money out of your frozen account. If your account is unfrozen, you can resume using Venmo as normal. If your account is not unfrozen, you may need to transfer your money to a different payment method.



5. Contact Venmo Customer Support

If your Venmo account has been frozen and you are having trouble getting your money out, you can contact Venmo’s customer support team for assistance.

When contacting customer support, you should provide your Venmo username and the reason why your account was frozen. If you are not sure why your account was frozen, you can provide any information that you think might help the customer support team in their investigation.

Once you have contacted customer support, they will investigate the issue and determine the best course of action. Depending on the reason why your Venmo account was frozen, they may be able to unfreeze it, or they may need to take additional steps to ensure that your account is secure.

If your account is unfrozen, you should be able to access your funds right away. Else if your account is still frozen, customer support will provide you with additional steps you need to take in order to get your money out.

It is important to note that customer support may not be able to help you if your Venmo account is frozen due to suspicious activity or a violation of Venmo’s terms of service. In these cases, your account may remain frozen until the issue is resolved.

Request a review and contact venmo customer service to unfreez your venmo account




Unfreezing your Venmo account and getting your money out is a fairly straightforward process. However, if you do not follow the steps correctly, it can be quite difficult to unfreeze your account and get your money out.

To ensure you are successful in unfreezing your Venmo account and retrieving your money, be sure to follow the steps provided, and if you need additional help, contact Venmo customer service (Fix 5).

Finally, feel free to share your views in the comments section below 😃

  1. Have any of the above solutions been useful to you?
  2. Have we overlooked any solutions? If so, please leave a comment to assist others.

I hope you find this guide helpful 😃 do share it with your friends 🧑‍🤝‍🧑 to help them in resolving this issue, and let us know in the comment section below 👇 which fix works best for you.



Written by Zeeshan Afridi

Zeeshan is a detail-oriented software engineer and technical content writer with a Bachelor's in Computer Software Engineering and certifications in SEO and content writing. Thus, he has a passion for creating high-quality, SEO-optimized technical content to help companies and individuals document ideas to make their lives easier with software solutions. With over 300 published articles in various niches, including computer sciences and programming languages such as C++, Java, Python, HTML, CSS, and Ruby, he has a proven track record of delivering well-researched and engaging technical content.

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