How to Fix Walmart App Issues or Not Working?

Are you encountering technical issues with the Walmart app, or find that the app isn’t working correctly? Perhaps the Walmart app is down, what can you do then? In this article, we will provide you with all the possible solutions for fixing your Walmart app on Android and iOS devices.

The Walmart app is a mobile shopping application developed by Walmart to make shopping easier, faster and more convenient. The app allows customers to shop online, check prices and availability, and track orders. It also provides customers with exclusive offers, discounts, and access to Walmart’s Savings Catcher program.

The Walmart app is available for both iOS and Android devices. Customers can search for items and add them to their cart, check out, and pay for their purchase with PayPal, Apple Pay, Debit/Credit card, or Walmart Gift Cards. They can also search for items, compare prices, and read product reviews.

 

The Walmart app also offers users access to Walmart’s Savings Catcher program. This program allows customers to save money by automatically comparing prices on items they buy at Walmart against prices at local competitors. If a lower price is found, the customer is refunded the difference.

When the Walmart app is not working, it can be a frustrating experience for any customer. The Walmart app is a convenient way to shop and manage your shopping list, but if it’s not working, it can be a real pain.

There are a few common reasons why the Walmart app might not be working, typically caused by an outdated version of the app, insufficient mobile data, or a weak internet connection. Hence, if you are also experiencing this issue, there are multiple steps you can take to troubleshoot and fix the problem.

So without further ado, let’s dive deep into the topic and discuss some possible reasons and solutions. 👇🎉

 

 

Why Is My Walmart App Not Working?

It is possible that there may be several reasons why your Walmart app is not working.

 

1. Network Connection Issue

A poor or unreliable internet connection can impede the proper functioning of the Walmart app. Make sure to check your Wi-Fi or cellular data connection and ensure that it is working properly. (Fix 1 and 2)

 

2. Outdated Software

If the Walmart app is outdated, it might not be working properly. Make sure to update the app to the latest version to ensure that it is running properly. (Fix 4 and 6)

 

3. Insufficient Storage Space

If storage space on your device is not enough storage space on your device, then the Walmart app may not work properly. Try clearing some storage space on your device to ensure that the app works properly. (Fix 5 and 8)

 

4. Corrupted Cache

A corrupted cache can cause apps not to function properly. Try clearing the cache of the Walmart app to see if that helps the app run properly. (Fix 5)

 

5. Compatibility Issues

If your device is not compatible with the Walmart app, it might not work properly. Make sure that your device is compatible with the app before attempting to use it. (Fix 3 and 4)

 

6. Server Issue

The Walmart server can also be offline, which means that your Walmart app will temporarily cease its services, and you will have to wait until it is back up and running. (Fix 1)

 

 

10 Fixes for When the Walmart App Is Not Working

We’ll discuss some potential solutions that customers can try in order to get the Walmart app back up and running.

 

1. Check the Walmart Server Status

Checking the Walmart App Server Status on an online server page such as Downdetector is a great troubleshooting step for when the Walmart app not working. Downdetector is a website that tracks the status of servers and websites and can provide real-time information on any issues or outages.

 

When you visit Downdetector, you will be able to see the server status of the Walmart app. This page will show you if any outages or problems are currently being experienced. If there is an outage or problem, it will be indicated by a red bar on the graph. You can also view comments from other users who are experiencing the same issue, as well as read recent news updates about any outages or problems.

Once you have determined that there is an outage or problem with the Walmart app server, there’s nothing much you can do but wait for Walmart to solve the issues from the backend. This can take an hour or two but typically should be resolved within a day.

In the meantime, you can also take steps to try to fix the issue. This may involve restarting your device, closing down any other apps that may be running in the background, or reinstalling the Walmart App.

2. Check Your Network

The first step to take when your Walmart app is not working is to check your network connection. Make sure you are connected to a reliable, stable Wi-Fi or cellular network. If your connection is unstable, try connecting to a different network or resetting your modem or router.

To troubleshoot a Walmart app not working issue, it is important first to check the network connection. This can be done by ensuring the device is connected to a secure and reliable Wi-Fi network or, if using a cellular data plan, checking if there is sufficient coverage in the area.

To inspect your network connection, you can follow these steps:

1. Go to ‘Settings’ and then select ‘Connections’.

 

2. Tap on the “Wi-Fi” or “Network” option.

 

3. The device should be connected to a network.

When your device is connected to Wi-Fi, it is essential to check if the network is secure and that the router is working properly. To do this, restart the router by unplugging it from the power source for 30 seconds and then plugging it back in. It is also essential to check if the router is up to date with the most recent firmware.

 

If the device is using a cellular data plan, it is important to check if the device is in an area with sufficient coverage. If the device is located in a remote area or there is an issue with the service provider, this could be causing the Walmart app not to be working properly.

 

 

3. Reinstall the Walmart App

Reinstalling the app can help to solve Walmart app not working issues by replacing the existing version of the app with a new, updated version that may have bug fixes or other improvements.

When the app is reinstalled, it will replace any existing files pertaining to the app that may have become corrupted or outdated. This can help to resolve any issues that were preventing the app from working properly.

Additionally, reinstalling the app can help to ensure that the user has the latest version available, which may include new features or better performance.

Follow the following steps to reinstall the Walmart app.

 

For Android

1. First, go to the “Play Store” and search for the Walmart app.
2. Then, click on the “Uninstall” icon.

 

3. After that, re-download the app.

 

4. Finally, open the app and check if it is working.

 

For iOS

1. First, tap and hold the app icon until it jiggles.
2. Then tap on the “Remove App” button to delete the app.

 

3. After that, re-download the Walmart app from the “App Store”.

 

4. Finally, open the app and check if it is working.

 

 

4. Update the Walmart App

First, ensure that you have the latest version of the Walmart app installed on your device. Updates often include bug fixes, performance improvements, and new features that can help to keep the app functioning properly.

Additionally, updates can help to improve the compatibility of the app with the device’s operating system, ensure that the app is utilizing all available security patches, and fix any compatibility issues that may be preventing the app from loading properly.

You can check for updates in the app store or play store.

 

For Android Users

1. First, go to the “Play Store” and search for “Walmart”.
2. Then, select the app and then tap the “Update” button.
3. Finally, wait for the update to complete.

 

For iOS

1. First, go to the “App Store”, tap on your profile picture, and select “Purchased”.
2. This will display a list of all the apps you’ve downloaded.
3. Then look for the “Walmart app” and see if there’s an update option for it. If so, tap on it to start the “Update” process.

 

 

5. Clear the Walmart App Cache And Data

Clearing the cache and data of your Walmart app can help fix the issue. Clearing the cache will delete any temporary files that the app has stored, while clearing the data will delete any stored data, such as user preferences and account information.

This will reset the app to a clean state and may fix any issues that were causing the app to be unresponsive.

 

For Android

1. First, go to your device settings, and tap on “Apps”.
2. Then find and tap on the “Walmart app”.
3. After that, tap “Storage”.

 

3. Lastly, you can tap on “Clear Cache” and “Clear Data”.

 

For iPhone (iOS)

The best way to clear the cache on an iPhone is to uninstall and reinstall the application. This will remove any unnecessary data that the application may have stored, allowing it to run more efficiently. (Fix 3)

 

 

6. Check for Software Updates

Ensure that your device is running the latest version of its operating system, as outdated software can cause apps to malfunction. The latest version of the operating system is the most stable and secure, so it’s important to keep your device up-to-date.

Additionally, the latest version of the Walmart app may have been released, which can require an operating system update before it can be installed.

 

For Android

1. Open the Settings app.
2. Tap “Software Update” or “System Update”.

 

3. If an update is available, it will appear on the screen.

 

4. Tap “Download and Install” to start the process.

 

For iPhone (iOS)

1. Open the “General Settings”.
2. Tap on “Software Update”.
3. If an update is available, it will appear on the screen.
4. Tap the “Download and Install” button.

 

 

7. Restart Your Device

Restarting your device is a simple and often effective method for troubleshooting minor technical issues. To restart your device, make sure you save any work you’re doing before closing any open applications. It also clears out any temporary files that may be causing the app not to work correctly. Then, depending on the type of device you’re using, the steps to restart vary.

 

For Android

1. First, press and hold the “Power Button” until the options to “Power Off”, “Restart”, or “Airplane Mode” appear.
2. Then select “Restart” and wait for the device to restart.

 

For iPhone (iOS)

1. First, press and hold the “Power Button” and either the “Volume Up“ or “Volume Down” until the power off slider appears.
2. Slide the “Power Off” slider to the right and wait for the device to power off.
3. Then press and hold the “Power Button” until the Apple logo appears.

 

 

8. Close Background Running Apps

Closing background running apps is a potential solution to the issue of the Walmart app not working. When you have multiple apps running in the background, they can take up memory, processing power, and other resources. This can lead to slower performance, lags, and even app crashes.

Once you have closed all the background running apps and forced stopped the Walmart app, you can try opening it again. This should help resolve the issue of the Walmart app not working.

 

For iPhone (iOS)

To make matters easier, we recommend you try removing all background apps. That way, you can troubleshoot if using another app is the cause of the Walmart app not working.

That being said, to remove or close background apps on your iOS device:

 

iPhone X and later devices

1. Swipe up from the bottom of the screen, and hold for a moment.
2. Move left or right to view the apps running in the background.
3. Swipe up at the apps which you would like to close. For this case, we suggest closing all the apps running in the background except for Walmart.

 

iPhone 8, iPhone SE, and earlier devices

1. Double-click the Home button to bring up the recent or background apps.
2. Move left or right to view the apps running in the background.
3. Swipe up at the apps which you would like to close. For this case, we suggest closing all the apps running in the background except for Walmart.

 

 

9. Disable VPN

If you are having issues with the Walmart App not working, you should try disabling any Virtual Private Network (VPN) you are using. VPN is an excellent way to secure your data and privacy, but it can sometimes interfere with the connection to the Walmart App.

 

Steps to Disable VPN For Application-Based VPN Services

For mobile devices like Androids and iPhones, you’re typically using an application-based VPN services, such as NordVPN. Therefore, you can try to temporarily disable any VPNs that have been activated on your device from launching the VPN app and tapping the Disconnect or Disable button.

 

Once the VPN or proxy connection is disabled, open the Walmart app and check if it’s loading up and functioning correctly again.

 

Steps to Disable VPN Through the System Settings

For Android

1. First, open your “Settings” and navigate to the “ Network and Internet” section.
2. Next, tap on the “VPN” option.
3. Finally, click on “Delete VPN Profile”.

 

For iPhone (iOS)

1. First, launch your iPhone Settings and click on the “General” section.

 

2. Next, locate the “VPN and Device Management” section and click on it.

 

3. Finally, select the VPN service that’s connected.

 

4. 4. After that, toggle off the VPN status to “Not connected”.

 

 

10. Contact Walmart Customer Service

If you are still having issues with the Walmart app, contact Walmart customer service. They can help you troubleshoot the issue and find a solution.

You can do this through the app or by phone call.

 

Method 1: Through the App

To contact customer service through the app, open the app and select the “Help” option. Then, select “Contact Us”.

From there, you will be able to send a message to customer service.

 

Method 2: Through Phone Call

If you prefer to contact customer service by phone, you can call 1-800-Walmart. When you call, a customer service representative will be able to help you troubleshoot the issue and provide additional assistance.

In either case, make sure you have all the information about your issue ready before you contact customer service. This includes any error messages you may have received, what device you are using, etc. Having this information ready will help ensure that customer service is able to help you as quickly and efficiently as possible.

 

 

Conclusion

To summarize the article, we have explained how the Walmart app has made life easy, what the possible reasons resulting in the Walmart app not working, and how many different ways we can solve this issue.

The Walmart app not working is a common issue that many people encounter. The good news is that there are some easy solutions to fix the problem and prevent it from happening again in the future.

To fix the issue, you should check your internet connection, update your Walmart app, clear the app’s cache, and restart your device. If the problem persists, you should contact the Walmart customer service team for help. Once the issue is resolved, you can use the Walmart app without any further problems.

Finally, let us know in the comments:

1. Which solution helped you solve the Walmart app issue?
2. Have we overlooked any solutions? If so, please leave a comment to assist others.
3. Are there any other fixes you would like to suggest?

Hope you found this article thoughtful 💫 do share it with your friends and let us know in the comment section below 👇 which solution has worked for you.