How to Fix Facebook Stories Not Working or Uploading?

In the modern world, Facebook stories and reels have became a part of our daily routines, but errors like “Facebook stories not working or uploading can be headache to start your day with. But not to worry we’ve got you 14 fixes to get rid of it, and share your stories with your friends!

Facebook is the most popular social media platform, with over 2,958 million monthly active users 📈. Despite being the biggest social media platform with this number of users, it still has a lot of bugs 🐞 in its core features, like Stories. Many users are facing problems posting stories on Facebook, and they’re so annoyed right now because of this 😠.

According to the affected users, when they try to upload a story on Facebook, it gets stuck on the Finishing up… screen. Later, they added that the story never uploads and ends up showing a failure message on the screen. If you’re also getting the same issue while posting stories on Facebook, read this guide till the end to resolve this issue.

Here in this article, we’ve prepared a list of 14 tried and tested workarounds that can help you fix all the issues with Facebook’s stories feature. So, let’s read ahead and try all the fixes to bring the Stories feature back to the working state. 😄

Note: All the solutions listed in this guide apply to all the devices where the Facebook app and the site are easily accessible, such as iPhone (App), Android (App), Mac (Website), and Windows (Website). We suggest trying all solutions carefully to resolve the issues.

 

 

What Causes Facebook Stories Not Working or Uploading?

Here are some of the most common reasons that can cause this issue with Facebook’s Stories feature. Have a look:

1. Weak Network Connectivity (Quick Fix 1)
2. Facebook Server Outage (Step 1)
3. Incorrect Date and Time (Step 3)
4. Enabled Data Saver Mode (Step 5)
5. Overloaded Facebook Cache (Step 6)
6. Background Tasks (Step 9)
7. Outdated Messenger App (Step 12)
8. Enabled Data Saver Mode (Step 5)
9. Issues With Network Settings (Step 20)

Let’s now move ahead and check some quick fixes that can resolve this issue with Facebook’s Stories feature quickly and with ease.

 

 

Try These 4 Quick Fixes Before Moving Further

Before moving to the complex workarounds, we’ve some quick solutions to try. These solutions require minimal effort and can resolve all the issues with Facebook in seconds. You should try these quick solutions first and check if these help you eliminate the issue with Facebook. So, let’s start with the first quick fix:

1. Check the Internet Connection: The first thing you should check is that you’re connected to working as well as high-speed internet. A bad internet connection can also lead to this type of issue. If you aren’t sure about the internet speed, you can check it using the Speedtest.net tool by Ookla.

2. Restart the Facebook App & Device: Another simple yet effective solution to overcome this issue is to restart the device and the Facebook app twice or thrice in a row, as this can fix the issue quickly. Some of you might have already done this. Also, if the issue occurs while using the web version of Facebook, restart the web browser twice in a row.

3. Check Muted Stories: If Facebook isn’t showing the stories of a specific friend, then you must have muted that person’s stories. It means you’ve told Facebook not to show stories from the selected friends. You can follow the below-mentioned path and check whether the friend is muted. If it’s, you can remove or unmute it.

Hamburger Menu > Settings & Privacy > Privacy shortcuts > See more privacy settings > Stories you’ve muted.

 

4. Manage Who Can View Your Story: If some of your friends can’t view your stories, you may have restricted them from viewing them. You need to manage who can view your stories and posts. This way, you can check if you’ve hidden stories from them. You can simply check the same by heading to the below-mentioned location.

Hamburger Menu > Settings & Privacy > Privacy shortcuts > See more privacy settings > Who can see your stories.

 

Once you’ve tried all the quick fixes, open Facebook and check if you can upload Stories. If you still can’t post stories on Facebook, continue reading and implementing other troubleshooting techniques mentioned in this guide. On the other hand, if the issue doesn’t appear again, you can continue sharing what you’re up to through Facebook Stories.

 

 

14 Fixes to Fix “Facebook Stories Not Working or Uploading” Issues

Here in this section, we’ve shared 14 working solutions that can help you get the Facebook app back to working condition. We suggest trying all the solutions sequel-wise and carefully to resolve this issue quickly. So, let’s get started with the first workaround.

 

 

1. Check the Facebook Servers Status

One of the common reasons behind this error is the issues in Facebook’s servers. It could be possible that the servers are currently down, which is why you’re facing the issue. Thus, we suggest checking Facebook’s server status 🌐 to know if other people reported the same problem with Facebook in the last 24 hours.

In that case, you can check the status of the Facebook servers at DownDetector and figure out whether it’s a server issue. If the servers are facing some technical difficulties, there’s no way other than waiting for the servers to come back to a working state. 🙁 Until then, you can use another app from Meta’s family, Instagram.

 

 

2. Re-login to The Facebook Account

Sometimes, the issue exists with the account, not with the application. Keeping this in mind, many users suggested re-login into the Facebook account 🔄. Doing this will refresh your Facebook account and eliminate all issues with the account, so they don’t create inconvenience in the future. You can follow the same following the below-mentioned steps with ease:

For Mobile Users (Android & iOS)

1. First, open the Facebook app on your smartphone and tap on Profile Photo or the hamburger menu at the display’s bottom or top right corner.

 

2. Lastly, scroll down until the end and tap on the Log out option to immediately log out of the current device.

 

For Desktop Users (Windows & macOS)

1. To log out of the Facebook account on the desktop, click on the Profile Photo at the top-right corner of the tab.

2. Finally, click on the Log Out option in the pop-up to log out of the current account and device right now.

 

Once done, open Facebook and sign in with the same account again 🔄 to see the issue’s status. If the issue is still there, continue following other troubleshooting methods.

 

 

3. Check the Device Date & Time

According to some users, the wrong date and time can ⌚ also be the reason behind this issue with the Facebook Stories feature. Sometimes, changing the device’s date 🗓️ and time can create a difference between the app and the device’s date, which can cause this issue. You need to ensure that your device’s date and time are correct ✅ and match the real-time GMT.

Here are the steps to check the date and time settings with ease:

For Mobile Users (Android & iOS)

For Android

1. Firstly, open the Settings app (⚙️) on your smartphone.

 

2. Next, move to the General section and tap on Date & time 📆.

 

3. Lastly, make sure the Automatic date and time options ⌚ are set to ON (🔛).

 

For iOS

1. To start with, open the Settings app (⚙️) on your iPhone.

2. Then, move to the General section and tap on Date & Time (⌚).

3. Next, enable or make sure the Set Automatically toggle is turned on (🔛). Also the time zone is also correct (✅).

 

For Desktop Users (Windows & macOS)

For Windows

1. First, open the Settings app (⚙️) using the Windows + I keyboard shortcut and navigate to the Time & language (📆) section from the left sidebar.

 

2. Next, click on Date & Time  (📆) in the Time & language (⌚) section to change the date and time settings with ease.

 

3. Then, set the Set time automatically and Set time zone automatically options to ON (🔛) and click on Sync now in Additional settings.

 

For macOS

1. First, open the System Preferences window from the Apple Menu and select the Date & Time (📆) option.

2. Now, choose the Set date and time automatically option (⌚) in the Date & Time section to automatically sync the date and time.

 

You should now restart the device, and once the device is restarted, open the Facebook app again and check if you can upload stories now or not.

 

 

4. Force Restart The Facebook App

Earlier in the Quick Fixes section, we already recommended restarting the app. In some cases, simply restarting the app fixes the issue. But, if the issue is in the app, then it can only be eliminated by force closing and restarting the app. Force restarting closes the app and its operation from the root and ensures all the temporary bugs 🐞 and glitches with the app have been resolved.

We recommend the same, and the below-mentioned steps demonstrate the same in a few simple steps:

 

For Mobile Users (Android & iOS)

For Android

1. So, the very first step is to open the Settings app (⚙️) on your Android phone.

 

2. Next, proceed to the Applications section and look for the Facebook app.

 

3. Now, open the Facebook app’s properties section and tap on Force stop (🚫) to immediately end all the current operations.

 

For iOS

1. First, open the Settings app (⚙️) on your iPhone, proceed to the Accessibility section.

 

2. Then, tap on Touch.

 

3. Next, set the AssistiveTouch option to ON (🔛).

 

4. Then, press the volume up button (🔊) on the side of the iPhone and then the volume down button (🔉).
5. Now, leave the volume down button, and hold power on/off button (🔌) until you see the power off screen.

 

6. At last, tap on AssistiveTouch and touch the home option (🏠) in the AssistiveTouch menu and keep holding it until the screen blinks.

 

You should now be able to use the Facebook app again and post stories without such issues.

 

 

5. Disable Data Saver Mode

Many users said that using Facebook in data-saving mode can also lead to this issue. This is because data saver mode restricts the Facebook app from using data freely, and this could be the reason for not being able to upload or view stories on Facebook. You can try disabling the Data saver mode 📴, if it’s enabled, and see if it helps you fix the issue.

Here are the steps to disable Data saver mode in the Facebook app with ease:

For Mobile Users (Android & iOS)

1. Firstly, open the Facebook app on your smartphone and tap on your Profile Photo or the three lines menu to open the settings section.

 

2. Then, scroll down, tap on Settings & privacy to expand the section (🔻), and then tap on Mobile data usage.

 

3. In the Mobile data usage tab, untick the Data saver checkbox (✅) to disable the data saving mode.

 

If the issue was appearing because of data saving mode, it must have been solved now. You can also check the same by posting the stories again on Facebook.

 

 

6. Clear the Facebook App Cache

We all know about cache and how clogged-up cache files can cause many irritating issues. In some cases, it’s found that cache files caused this issue. If you haven’t cleaned the Facebook app’s cache for a while, we suggest doing it right now. Cleaning the app cache will make sure all the corrupted cache files that caused the issue with the app are repaired now.

Follow the below-mentioned steps to clear the Facebook app cache:

For Mobile Users (Android & iOS)

For Android

1. Start by opening the Settings app (⚙️) on your smartphone and move to the Apps tab to get a list of all the apps installed on the smartphone.

 

2. Now, search for the Facebook app in the Apps section and proceed to its Storage usage section to clear the app cache.

 

3. Lastly, click on the Clear cache option (🗑️) to remove the Facebook app’s existing clear cache from the device.

 

Now, all the issues with the Cache app must be resolved now. If it’s still there, you can try following other troubleshooting methods.

 

 

7. Remove The Browser Data & History

Similarly, clearing the browser data and history (🗑️) could also fix the issue if you’re facing the same issue while using Facebook on a web browser. It’s always recommended to clear the browser and app data timely to avoid these kinds of irritating issues with online services. You can also try cleaning the browser’s browsing data and history and see if it helps you. Here are the exact steps to remove the browser’s data and history with ease:

For Desktop Users (Windows & macOS)

For Windows (Google Chrome)

1. First, launch Google Chrome on your Windows PC and press the Ctrl + Shift + Delete key combination to open the History section.

 

2. Now, set the Time range (🗓️) to All time, tick all the checkboxes (✅), and then click on the Clear data  (🗑️) option to instantly remove the temporary data.

 

For macOS (Safari)

1. First, with Safari launched, from the Menu Bar, click Safari and select “Preferences…”

 

2. At the following window, choose Advanced from the top bar, and tick the box next to “Show Develop menu in bar.”

 

3. Subsequently, from the Menu Bar, click Develop, and select Empty Caches.

 

4. After that, you can clear your search history and even more Site Data and Cookies. To do this, from the Menu Bar, click Safari, and choose “Clear History…”.
5. Lastly, click Clear History at the following window.

 

Once the browsing data and history are deleted from the system, open the browser again on your system and check the status of the issue.

 

 

8. Disable Web Extensions

Most of the extensions we add to our browsers never receive updates from the developers after the release to keep them compatible with the browser. Hence, they get corrupted and start interrupting the browser’s main function. Thus, it’s always important to check whether the extensions receive daily updates or have been updated recently before adding them to the browser.

In this case, we suggest disabling all the extensions one by one and checking if disabling the extensions resolves the issues. Here are the steps to do the same:

 

For Desktop Users (Windows & macOS)

For Windows (Google Chrome)

1. First, open Google Chrome on your Windows PC and click on the three vertical dots at the top-right corner of the window.

 

2. Now, select Settings (⚙️) from the menu and then select Extensions (🧩) from the left sidebar to move to the Extensions  (🧩) section.

 

3. Next, start disabling the web extensions by turning off the toggle present right next to the web extensions to disable it.

 

For macOS (Safari)

1. To start, open the Safari browser on your Mac from the Apple Menu and then select the Preferences option.

2. Lastly, click on Extensions (🧩) and uncheck all the checkboxes beside all the extensions to disable all the extensions at once.

 

That’s it! You should now be able to open the Facebook website again, re-login to the Facebook account (Step 2), and check the status of the issue.

 

 

9. Close All Background Tasks

There are chances that too many tasks are running in the background and consuming all the network resources. Hence, Facebook isn’t getting enough network resources 🚫 to work properly. You need to ensure that Facebook gets enough internet to load and upload stories seamlessly.

To ensure this, you can sort programs by their high network resource usage and close them from their roots. We suggest following the below-mentioned steps to close background apps on Windows and Mac with ease:

For Desktop Users (Windows & macOS)

For Windows

1. First, open the Task Manager program using the Ctrl + Shift + Esc keyboard shortcut and then click on the Network tab on the left to sort tasks by high to low network usage resources.

 

2. Once the tasks are organized according to the network usage, right-click on a task, and select the End Task option to close that particular task.

 

3. Now, follow the same steps with other high-resource usage tasks.

 

For Mac

1. To start, press the Cmd (⌘) + Option + Escape keyboard shortcut to open the Force Quit Applications window.

2. Next, select the application you want to close and then click the Force Quit button at the bottom right corner to stop its current operations.

3. Now, apply the same procedure to other applications that are running for no reason.

That’s it!

 

 

10. Reset Network Settings

Some users said that incorrect network settings 📶 could be the reason behind the ill-functioning of the Facebook app. Incorrect network settings weaken the network, which can stop you from viewing and posting stories on Facebook. They also mentioned reverting the network settings to the default state ↩️ can fix this issue in seconds.

So, why don’t you try the same? Follow the below-mentioned steps to set your device’s network settings to default:

 

For Mobile Users (Android & iOS)

For Android

1. First, open the Settings app (⚙️) on your Android smartphone and move to the Reset settings.

 

2. Next, tap on Reset network settings and then the Reset settings option to reset all the network settings immediately.

 

For iOS

1. Firstly, open the Settings app (⚙️) and proceed to the General section of the Settings app.

2. Now, tap on the Transfer or Reset option in the General section.

3. Lastly, tap on Reset and then Reset Network Settings to reset all the network settings.

 

For Desktop Users (Windows & macOS)

For Windows

1. To start, open the Settings app (⚙️) and proceed to the Network & internet section.

 

2. In the Network & Internet section, click on Advanced network settings (📶) and then click Network reset.

 

3. Lastly, click on Reset now next to the Network reset option and reset your system’s network settings.

 

For macOS

1. First, turn off the system’s Wi-Fi by clicking on the Wi-Fi toggle in the top right menu bar.

2. Now, launch the Finder app and select the Go option.

3. Next, choose Go to Folder, type /Library/Preferences/SystemConfiguration/ in the text box, and select Go to move to the mentioned location.

4. After that, remove the below-mentioned files from the current folder:

• com.apple.airport.preferences.plist
• com.apple.network.identification.plist or com.apple.network.eapolclient.configuration.plist
• com.apple.wifi.message-tracer.plist
• NetworkInterfaces.plist
• Preferences.plis

We hope the issue is fixed now.

 

 

11. Use a Different Web Browser

Suppose you’re getting this issue while using Facebook on the browser, and it doesn’t resolve even after trying all the solutions mentioned to try on the browser. In that case, it’s better to change the browser 🌐 and see if the issue still exists. One can choose from different browsers, such as Google Chrome, Brave, Mozilla Firefox, and Microsoft Edge.

Once you’ve got an alternate browser on your system, launch it, and try to access Facebook again. If the issue is still there, then the issue exists with Facebook, not your device and its settings.

 

 

12. Update The Facebook App

While looking for workarounds for this issue, we noticed some users reported that this issue appeared after updating the Facebook app to a newer version. It could be possible that the update had some incompatibility issues, which created this issue with the Facebook app. In that case, only updating the Facebook app ⬇️ can resolve this issue.

You can also try updating the Facebook app from the native app stores. We’ve mentioned the steps below to update the Facebook app:

For Mobile Users (Android & iOS)

For Android

1. To start, open the Google Play Store app on your smartphone and search for the Facebook app using the search bar.

 

2. Next, tap on Facebook in the search results, and then tap on Update to install new updates for the Facebook app.

 

For iOS

1. To start with, open the Apple App Store on your iPhone, search for the Facebook app, and wait for the search results.

2. Next, select the Facebook app from the search results, and then tap on the Update button next to the Facebook app to update it.

 

For Desktop Users (Windows)

For Windows

1. First, open the Microsoft Store app on your Windows PC and search for the Facebook app on the store.

 

2. Once the results are in front of you, look for the Facebook app and click on the Update button to start updating the app.

 

Now, all the issues with the Facebook app must be resolved.

 

 

13. Reinstall The Facebook App

For some users, updating the app resolves the issue, while for some users, it doesn’t. In case updating the Facebook app doesn’t resolve the issue for you, you can then reinstall the Facebook app 🔄. You can check the below-mentioned steps to reinstall the Facebook app in simply steps:

 

For Mobile Users (Android & iOS)

For Android

You can’t uninstall and reinstall the Facebook app on many Android devices as it’s a stock or built-in application. Thus, OEMs don’t allow us to remove it from the device. You can only install new updates for the Facebook app and uninstall previous updates. Nonetheless on certain Android devices you can uninstall the Facebook application by holding the app and through its quick menu, or through the system settings. After that, you can proceed to reinstall it through the Google Play Store.

 

For iOS

1. To remove the Facebook app from your iPhone, keep holding the Facebook app and select the Remove (🗑️)  option.

 

2. Once the Facebook app is uninstalled from the device, open the Apple App Store and look for the Facebook app.

3. Lastly, tap on the Get option to download and install the Facebook app again on the device.

 

For Desktop Users (Windows)

For Windows

1. First, open the Settings app (⚙️) using the Windows + I keyboard shortcut and head to the Apps tab from the left navigation panel.

 

2. Then, search for the Facebook app, and click on Uninstall to remove the program from the system.

 

3. Next, open the Microsoft Store app on your PC and search for the Facebook app (🔎) on the store using the search bar.

 

4. At last, click on Get or Install (⬇️) next to the Facebook app to install the Facebook app again on the device.

 

Now, open the Facebook app on your respective device or system and see if it’s working properly or not.

 

 

14. Contact Facebook Support

If none of the workarounds fix the issue for you, then you’ve no other option left than to get in touch with Facebook Customer Support 📞. This time they’re the only ones who can help you resolve this issue with Facebook immediately by providing a working solution. You can move to Facebook’s Help Center and search for the solution to your problem. We hope you find a working solution there and end up resolving the issue with ease.

 

 

Conclusion

Many of us share our photos and videos with our friends and followers through Facebook Stories. But for some Facebook users, the Stories feature isn’t functioning properly, and they’re constantly looking to make it work. They’re searching for some working solutions to resolve all the issues with Facebook’s Stories feature asap, as it’s hampering their experience a lot.

Thankfully, in this article, we shared 14 possible workarounds 🛠️ that can fix the Facebook Stories not working or uploading issues. We suggest trying all the above-mentioned fixes carefully to get rid of this issue with Facebook asap.

To find our other complete Facebook troubleshooting guides, for more information and solutions, you can find them here.

Once you’re done trying all the solutions, make sure to share your experience with this guide by simply answering the questions in the Comments section ⬇️:

1. Did we help you eliminate the issue with Facebook’s Stories feature?
2. Which of the solutions help you resolve the issue with Facebook?
3. Did you start facing the issue after updating the Facebook app?
4. Do you have additional workaround methods to help fellow readers solve the issue?

Do share this troubleshooting guide with your friends who are facing the same issue while creating and posting stories on Facebook 🙂

 

 

Frequently Asked Questions About Facebook Stories Not Working or Uploading Issues

Why Are My Facebook Stories Not Working?

There could be different reasons behind the ill-functioning of the Facebook app. But one of the most common reasons is the bugs within the Facebook app that can only be eliminated by updating the Facebook app.

 

Why Can’t My Friends’ See My Stories on Facebook?

It could be possible that you’ve restricted friends from viewing your stories and posts. You should check the people you’ve muted and ensure they’re not on the list. If they’re on the list, you can simply remove them.

 

Why Are Facebook Stories Not Working?

If you’re unable to post stories on Facebook, then it could be possible that your internet connection is very slow. Thus, it’s essential to ensure that you’re connected to working and high-speed internet. You can test your internet connection speed at Speedtest.net.

 

Why Won’t My Stories Work?

If your Facebook Stories aren’t correctly loading and uploading, you can try updating the Facebook app from the native app store to see if it resolves the issue.

 

How Do I Enable Stories on Facebook?

The Stories option enables automatically when we install and log in to the Facebook app. You can create new stories by tapping on the Create story option and adding the photo or video that you want to add to the story.