Having trouble with Spotify Connect not working or encountering issues with connecting with audio devices wirelessly over Wi-Fi? This guide will help you fix the issue and get back to streaming music on different devices seamlessly.
Spotify Connect is a feature in the Spotify app that lets you remotely control the music playing on one device using another device. We often use this feature, as it lets us control the songs playing on our laptop using our smartphone or any other device that’s logged in with the same Spotify account.
But sadly, for some Spotify users, the Spotify Connect feature isn’t working correctly. 😔 They aren’t able to find their device in the Select another device section. 📱 At the same time, some Spotify users are unable to connect to the available devices.
If you’re experiencing similar issues with Spotify, then try all the fixes mentioned in this guide. Here in this guide, we’ve shared more than 16 possible workarounds 🛠️ to fix the Spotify Connect not working correctly. So, try all the solutions to get your Spotify app to a working state.
Note: All the workarounds mentioned in this troubleshooting guide apply to all the devices where the Spotify app is accessible, such as Android, iOS, macOS, and Windows. You should try all the workarounds carefully.
Why Is Spotify Connect Not Working?
Here are some of the most common reasons that are expected to cause the Spotify Connect not working issues.
- Issues With the Streaming Device (Fix 1)
- Problems With the External Speakers (Fix 2)
- Devices Not Connected to the Same WiFi (Fix 3)
- Slow & Unsteady Internet Connection (Fix 4)
- Restrictions by Windows Firewall (Fix 5)
- Enabled Show Local Devices Only Option (Fix 8)
- Spotify Now Allowed To Display Over Other Apps (Fix 9)
- Bugs & Glitches in the Spotify App (Fix 13 & 14)
16 Fixes for When Spotify Connect Is Not Working
Here in this section, we’ve shared some working workarounds 🛠️ to resolve the issues with the Spotify Connect feature. Let’s take a look at the first solution.
1. Restart Your Streaming Device
One of the most obvious yet easiest solutions to fix the Spotify Connect not working problem is to reboot the Spotify streaming device. 🔁 In most cases, restarting the device fixes minor issues with the streaming device. In case the issue appears because of some bugs and glitches in the app or the device, then restarting the device will fix them. So, try restarting your Spotify streaming device and check if it fixes the issue.
2. Restart Your External Speaker
If you can’t see your external speaker in the Select another device section in the Spotify app, then we recommend restarting it. 🔃 It could be possible that your external speaker has some minor bugs and glitches, which is why it isn’t showing up in the Spotify app. In that case, rebooting your external speakers will fix the issues with it with ease. So, do the same and check the issue’s status. We hope it fixes the issue.
3. Make Sure Devices Are on the Same WiFi Network
In order to control the music playing on your one device using your other devices, you need to make sure that both devices are connected to the same WiFi network. 📶 If they aren’t connected to the same WiFi, you won’t see all of the devices in the Select another device section of the Spotify application. As a result, you won’t be able to pair both devices and control music. In addition, both streaming devices should be using the same Spotify account.
4. Check Your Internet Connection
As mentioned in the previous fix, both devices should be connected to the same WiFI connection to let the Spotify Connect feature work properly. It could be possible that the WiFi network your Spotify device is currently using isn’t working properly. It could even be possible that your WiFi connection’s speed is slow and unsteady, which isn’t enough to make this feature work.
To check whether the issue is appearing because of slow internet, we recommend you check your internet connection speed 📶 using the Speedtest tool. If your internet speed isn’t as expected, you can try restarting your WiFi router.
If this doesn’t improve the internet connection’s speed, we recommend you implement the below-mentioned tips:
- Re-enable the Airplane Mode ✈️
- Reboot the Device 🔁
- Reset the Router’s Settings
- Re-enable the WiFi 📶
- Stops All Downloads 🚫
- Reset the WiFi router
- Contact the ISP Provider ☎️
5. Temporarily Disable Your Firewall
In some cases, it’s found that Windows’ integrated Defender Firewall was blocking the Spotify app from accessing the system’s internet. Due to this, they couldn’t control the songs playing on one device on the Spotify app using another device. It could be the same in your case.
In that case, we recommend you disable your system’s Windows Defender Firewall and check the Spotify Connect not working issue status. You can check the steps below to know how to do the same with ease:
- To start, open the Control Panel on your Windows 11/10 PC and move to the System and Security section.
- In the System and Security section, click on Windows Defender Firewall and select the Turn Windows Defender Firewall on or off option from the left sidebar.
- Lastly, set the Private network settings and Public network settings options to Turn off Windows Defender Firewall (not recommended).
Once done, click on OK at the bottom to save the recent changes and check if the Spotify Connect feature is working properly or not.
6. Hard Reset Your Bluetooth Speakers
If your Spotify app is unable to find your Bluetooth speakers, then it could be possible that your Bluetooth speakers have some issues with connectivity. In that case, we recommend you factory reset your Bluetooth speakers. Doing so will indeed resolve all the connectivity issues with your external Bluetooth speakers and make them work again. You can find the steps to factory reset your speakers on your manufacturer’s official website.
7. Close & Restart the Spotify App
If the Spotify Connect feature is still not working, then you can try force-closing and restarting the Spotify app. 🔁 Doing so will completely close the Spotify app and its operations to improve the functioning of the app. In most cases, this resolves the issues with the app and makes the ill-functioning app work again.
You can check the below steps to know how to force close and restart the Spotify app on your Spotify streaming device:
For Mobile Users (Android)
- To do so, open the Settings (⚙️) app on your Android smartphone and move to the Apps section of it.
- Next, search for the Spotify app in the Apps section of the Settings app and tap on Force stop (🚫) in the properties section.
For Desktop Users (Windows & macOS)
- Firstly, open the Spotify app on your computer and minimize it by clicking on the dash icon next to the Square (⬜) icon.
- Subsequently, open the Task Manager utility by using the Ctrl + Shift + Esc keyboard shortcut and search for Spotify.
- Lastly, select the Spotify app, and select the End task (❌) option in the top menu to force quit the Spotify app.
- To start, open the Force Quit Applications program on your Mac PC using the Command-Option-Esc shortcut.
- In the end, select the Spotify app in the Force Quit Applications (❌) tab and click on Force Quit at the bottom.
Once done, check the issue’s status. Hopefully, the issue must be fixed now. If the issue is still there, follow other workarounds.
8. Switch Off The Show Local Devices Only Option
It’s possible that you have kept the Show Local Devices option enabled in Spotify, which is why it isn’t showing all the available devices. When we keep the Show Local Devices option enabled, it only shows devices that are connected to the same WiFi connection as your current device. It does not display other streaming devices that are connected to another WiFi network that you want to connect to.
Due to this, we recommend you ensure that Show Local Devices is disabled in your Spotify app. You can check the below-mentioned steps to know how to do the same:
For Mobile Users (Android & iOS)
- First, open the Spotify app on your iOS or Android device and tap on the Gear icon (⚙️) at the top right corner of the display.
- Now, move to the Devices (📱) section and make sure the Show local devices only toggle is switched off.
Once done, check if the device is available to pair now.
9. Provide Spotify Access to Your Local Network
It could be possible that you haven’t allowed the Spotify application to access your smartphone’s local network, which is why it’s unable to discover other streaming devices connected to the same WiFi connection. Keeping this in mind, we recommend you make sure that you’ve provided the Spotify app permission to access your phone’s local network. You can check the below-mentioned steps to know how to do the same:
For Mobile Users (iOS)
- To do so, open the Settings app (⚙️) on your iOS device, and keep scrolling until you find the Spotify app.
- Subsequently, tap on it to open the Spotify app’s properties section and ensure the Local Network (📶) toggle is turned on.
Once you’ve made sure that the Spotify app has access to your phone’s local network, check if the issue is fixed.
10. Re-Log In to The Spotify App
There’s a possibility that the issue is with your Spotify account, not the Spotify app or the device that you’re trying to control remotely. To check whether the issue is with your Spotify account, we suggest you log out of the Spotify app and log in again. 🔁 In most cases, this has fixed the issue for the users.
So, you can try the same and check if it works. Follow the below-mentioned step to log out, and log in again to your Spotify app:
For Mobile Users (Android & iOS)
- Firstly, open the Spotify app on your Android or iOS device and tap on Settings at the topmost corner of the screen.
- Now, scroll down to the end, tap on Log out to sign out of the Spotify app instantly and log in again.
- In the end, tap on the login option and sign in again to the Spotify app with login credentials and check if it’s working fine.
For Desktop Users (Windows & macOS)
- To start, open the Spotify app on your Windows or Mac PC and click on your profile photo at the window’s top-right corner.
- Lastly, select the Logout option from the dropdown to log out from the current session and sign in again with the same account.
Once done, check the issue’s status.
11. Alter Your System’s DNS
Some users said that changing the system’s DNS to Google DNS can also resolve the Spotify Connect not working problem. They mentioned that this would fix all the speed and connectivity issues with your system. This would resolve the issue if it were caused because of wrong DNS configurations.
You can follow the below steps to learn how to do this:
For Desktop Users (Windows & macOS)
- Start by opening the Settings app (⚙️) on your Windows PC and open the Network & Internet section from the left sidebar.
- Next, click on the Advanced network settings option and choose the More network adapter option.
- Now, right-click on your WiFi name and then choose Properties from the dropdown menu.
- After that, double-click on the Internet Protocol Version 4 (TCP/IPv4) option and select the Use the following DNS server addresses option.
- Lastly, enter 220.127.116.11 or 18.104.22.168 in the Preferred DNS server field and click on the OK option to save the settings.
- Firstly, select the System Preferences option from the Apple menu and click on the Network (📶) option.
- Then, select your WiFi network from the left-side navigation pane and click on the Advanced option.
- Next, move to the DNS section, click on the Plus icon under the DNS Servers section and add 22.214.171.124 to it.
For Mobile Users (iOS & Android)
For iPhone (iOS)
- Open the Settings ⚙️ app on your iOS device.
- In your Settings App, tap on “Wi-Fi” to view a list of your connected networks.
- Tap on the Wi-Network you are currently connected with to view its details.
- In the Connection Details of your Wi-Fi, scroll and tap on “Configure DNS”.
- Under the Configure DNS portion, tap on “Manual” and then tap on “Add Server”.
- In your DNS servers, input “126.96.36.199” and “188.8.131.52” to use the Google DNS.
- Open your Phone’s Settings ⚙️ app.
- Select “Connection & Sharing” or something similar to it like “Network & Internet”.
- Find the “Private DNS” option and select/enable it.
- If you are prompted to select a mode, choose “DNS Provider”. Type in “dns.google” as the hostname and provider, then save it to apply the settings.
After changing your system’s DNS configurations, restart it and check if the issue is fixed.
Following the steps above will allow you to change and set your phone’s DNS connection with Google’s DNS address. This DNS address is treated as a universal address and would have close to no compatibility issues caused by its connection.
We recommend after changing your DNS address to restart your phone to properly apply the changes to your network and device.
12. Reset the Network Settings
If the issue is still there after modifying the system’s DNS settings, then it could be possible that the problem is in your device’s network settings. It’s possible that they aren’t properly configured, which is causing this issue.
To repair the network settings, we suggest you reset your device’s network settings. 📶 Doing so will revert all the network settings to the default state and ensure that nothing goes wrong. You can check the steps below to know how to do the same with ease:
For Mobile Users (Android & iPhone)
- To do this on your Android device, open your phone’s Settings (⚙️) section and navigate to the General management section.
- Subsequently, tap on the Reset network settings (📶) option under the Reset section to reset your smartphone’s network settings.
- Finally, tap on Reset settings and enter your phone’s password (🔒) to start the factory reset process.
- To start, open your iOS device’s Settings (⚙️) section and move to the General section to access the reset options.
- Then, search for the Transfer or Reset iPhone option in the General section and tap on it to open the section.
- At last, select the Reset option, and then tap on the Reset Network Settings (📶) option to reset your iOS device’s network settings.
For Desktop Users (Windows & macOS)
- To do so on a Windows PC, open the Settings (⚙️) section and head to the Network & internet section from the menu on the left.
- After that, select the Advanced network settings option, and then click on the Network reset option.
- Finally, click on the Reset now button in the Network reset (📶) section to reset the system’s network settings.
- To factory reset your Mac’s network settings, turn off the WiFi function and move to the below location using the Go to Folder utility.
- Once you’ve reached the mentioned directory, delete the below-mentioned files to reset your Mac’s network settings.
- com.apple.network.identification.plist or com.apple.network.eapolclient/configuration.plist
- Once you’ve deleted the mentioned files from the System Configuration directory, restart your system and switch on the WiFi function again to refresh your Mac system’s network components.
After resetting your device’s network settings, check whether the Spotify Connect feature is working properly.
13. Make Sure Your Spotify App Is Up-to-Date
It could be possible that the Spotify app has some bugs, which are now causing this issue. Due to this, we suggest you update the Spotify app 🔃 from the built-in app store to fix these minor bugs and glitches in it. You’ve been using your phone or computer for several years, so you would already know how to access the native app store on your device and update the apps using it.
You can update the Spotify app from the Google Play Store if you’re an Android user. If you’re an iOS user, you can get the latest version of the Spotify app through the App Store.
Some users also use the Spotify app on their computers for an enriched music streaming experience. If you also use it on your Windows or Mac PC, you can update it from the Microsoft Store and App Store, respectively.
For Mobile Users (Android & iOS)
- To start, open the Google Play Store app on your Android smartphone, and tap on the Profile at the top-right side of the screen.
- Now, tap on Manage apps & devices in the pop-up and search for the Spotify app in the Manage section.
- Next, tap on the Spotify app and then tap the Update button to start updating the Spotify appand install the latest updates.
- First, open the Apple App Store on your iPhone and tap on your Profile Photo to open the Profile section.
- Next, scroll down, search for the Spotify app in the Upcoming Automatic Updates section, and tap on Update to start updating it.
For Desktop Users (Windows & macOS)
It would be best if you waited for the developers to release the update to update the Spotify app on your Mac or Windows PC. You can’t update the app from the native app stores unless you’ve downloaded it from the App Store or Microsoft Store.
Once developers release the update, you’ll see an Update now option in the Profile dropdown menu. You will find the option in the dropdown menu mentioned in the below image.
14. Uninstall And Reinstall Spotify
If updating the Spotify app doesn’t make the Spotify Connect feature work again, then you can try reinstalling it. Doing so will fix all the bugs and glitches within the Spotify app that are causing this problem. In order to do this, you need to first uninstall the current Spotify app 🗑️ from your smartphone or computer.
After doing this, you can install the Spotify app on your device from the native application store. If you’re using the Spotify app on your Android device, then you can install the app from the Google Play Store. At the same time, iOS users can install the Spotify app from the Apple App Store. Nonetheless, Windows and Mac users can install the Spotify app from the Microsoft Store and App Store, respectively.
15. Try Using Spotify’s Web Version
In case the problem is still there after updating and reinstalling the Spotify app, then we suggest you use the web version of Spotify. 🌐 You can use its web client until the issue with Spotify gets fixed. Like the Spotify app, the web client also enables you to stream songs, podcasts, and more anytime and anywhere.
Moving further, the interface of Spotify’s web version is exactly similar to the interface of the Spotify desktop app. In addition, it comes with the same features as Spotify’s desktop app. You can open Spotify Mobile Web Player 🌐 on your web browser and sign in with your Spotify account. We hope you don’t face the same problem while using the Spotify web player.
16. Contact Spotify Support
If none of the above-mentioned workarounds fix the issue with the Spotify Connect feature, then the last possible way to fix it is to contact Spotify’s customer support 📞. They also have a dedicated knowledge base, with tons of troubleshooting guides on all the problems users ever encountered while using Spotify.
You can first check the troubleshooting guides present in the Spotify Support Center related to your issue. If the mentioned guides don’t mention some working solutions to fix this issue, then follow the below-mentioned steps to know how to contact Spotify’s customer support and ask for some working solutions:
- First, visit Spotify’s customer support site and click on the Start messaging (💬) option to open the chat window.
- Now, a chat window will pop up. You’ll see the chat window at the bottom right corner of the display. In the new chat window, you’ve to briefly explain your issue with Spotify in it.
- Once you explain your issue, the bot will ask you some questions related to your issue, which you need to answer correctly. Based on your answers, the technical support team will help if you fix the issue with the Spotify app.
We hope the Spotify support team provided you with some working solutions to fix the Spotify Connect not working issue.
We all use Spotify a lot while chilling, studying, working on an important project, etc. In addition, we often use its Spotify Connect feature to remotely control the music playing 🎶 on one device using another device. However, this feature sometimes stops working and doesn’t show available devices to connect to.
Sadly, many users are encountering similar issues with Spotify connect. If you were also facing similar issues, then we hope the mentioned workarounds helped you resolve them. Here in this article, we shared over 16 tried and tested solutions 🛠️ to resolve the issues with the Spotify Connect feature of the Spotify app.
If the listed workarounds helped you fix the Spotify Connect feature-related issues, then make sure to share your experience with this troubleshooting guide by answering some simple questions mentioned below ⬇️:
- Did we help you resolve the issues with the Spotify Connect feature?
- Are you now able to find your other Spotify streaming devices in the Spotify app at the time remotely controlling the music?
- Which of the fixes mentioned above helped you fix this issue?
Make sure to share this troubleshooting guide with other people you know who are facing similar issues with Spotify Connect 😊
Frequently Asked Questions About Fixing Spotify Connect Not Working
Why Won’t Spotify Connect to My Bluetooth?
If your Spotify app is unable to connect with your Bluetooth, then it could be possible that both devices are far from each other. Due to this, we suggest you make sure that both Bluetooth devices are in range (one meter). If this doesn’t work, try repairing both devices to fix all the connectivity issues between them.
Is Spotify Connect Only For Premium?
Spotify Connect is only available for premium users. Once you’ve bought Spotify premium, open the Spotify app and tap on the Bluetooth + Speaker icon at the button at the bottom right corner of the screen.
Is Spotify Connect Better Than Bluetooth?
Spotify Connect is much better than Bluetooth, as it lets you remotely control the music playing on another device using your device. Surprisingly, all this happens within a fraction of a second. But when it comes to Bluetooth, it doesn’t happen in seconds. With Spotify WiFi, it’s less likely to drop out, has a higher bandwidth, and sounds much better, as it has a greater range.
Does Spotify Connect Work Offline?
Unfortunately, Spotify Connect doesn’t work offline. If your Spotify streaming device isn’t connected to a working WiFi connection, then it won’t be able to display other devices connected to the same WiFi connection to remotely control the music playing on them on Spotify.