How to Fix TikTok Post and Push Notifications Not Working?

Feel as if your TikTok post or push notifications aren’t showing up or working?

You don’t have to be the most TikTok-crazy user to know how important up-to-date notifications 🔔 are to your account’s growth. Being instantly notified about the latest messages and comments on your posts allow you to respond quickly.

So, it’s safe to say, when you reach a certain level of engagement with your TikTok followers, you can’t afford to miss out on these important notifications.

Aside from that, you might rely on getting TikTok notifications, so you don’t miss your favourite creator’s latest video.

Nonetheless, it turns out, notification problems are nothing short of ordinary for TikTokers all around. Typically, the main causes for this TikTok notifications problem include:

  • Misconfigured push notification settings
  • Weak or absent internet connection
  • Corrupted app files or app glitches 👾

On that note, we put together this guide of 10 simple fixes when your TikTok notifications aren’t working. Plus, these fixes cater to any mobile device you’re using, mainly iPhones, iPads, and Android devices.

So, if that sounds good, let’s jump in!

 


Table of Contents

  1. Log Out and Log In to Your TikTok Account
  2. Restart Your Device
  3. Check for TikTok App Updates
  4. Disable and Enable the Push Notification Settings in the TikTok App
  5. Enable the TikTok Notification Settings in the Device’s Settings
  6. Allow Background Data Usage for TikTok
  7. Clear the TikTok App Cache and Data
  8. Reinstall TikTok
  9. Report the Notifications Problem to TikTok Support
  10. Factory Reset Your Device Settings

 

1. Log Out and Log In to Your TikTok Account

To start, we recommend re-signing in to your TikTok account. This is because, if you aren’t signed in correctly with your TikTok account, the app can’t retrieve data from your profile and push notifications to you.

Additionally, by logging in again, you’re recalibrating your account notification settings with your device’s settings.

So, to log out of your account on the TikTok app:

  1. First, select Me from the bottom bar, and tap the menu icon at the upper-right to access the Settings.open settings menu in tiktok app

 

  1. After that, scroll down and select Log out.
  2. At the following pop-up, select Confirm.log out and log in to TikTok app to fix notifications not working

 

After doing that, you’re completely signed out from TikTok, and you can try restarting the app. To do this, simply exit the app, remove it from your Recent Apps or App Switcher, and re-open it.

Lastly, log into your same TikTok account.

Now, pay attention if you’re able to receive TikTok notifications correctly again.

 

 

2. Restart Your Device

Moving on, you can try rebooting your device, which proved to be the right fix for many TikTokers with this same notifications problem. Essentially, through a quick restart, you’re terminating all background processes and freeing up RAM.

Hence, through this step, you can halt any apps or tasks that were interfering with your TikTok notifications being pushed.

With that said, restart your device as usual:

For iPhone/iPad: Press and hold the power button, slide the power off switch 📴. Then, wait a few seconds before turning it on again.restart iPhone to fix TikTok post and push notifications not working

 

For Android: Press and hold the power button for a few seconds, then choose Restart when prompted.restart android to fix TikTok push and post notifications not working

 

 

3. Check for TikTok App Updates

Just like any other app, TikTok has occasional updates to address various issues with the previous version. Perhaps many TikTokers are flooding the Support Center with reports and complaints about this notifications problem.

Thus, as a response, TikTok may release an app update with the right bug fixes. So, to be sure you haven’t missed out on any updates, check if the TikTok app is running its latest version.

To install pending TikTok app updates:

  1. First, open your App Store (Apple) or Play Store (Android).
  2. Then, go to the TikTok app page, and if updates are available, tap the Update button.update tiktok app to fix tiktok push and post notifications not working

 

 

4. Disable and Enable the Push Notification Settings in the TikTok App

Within the TikTok app settings, users can specifically pick and choose when to get notifications. Maybe you don’t enjoy getting spammed and only need to be notified of messages or mentions.

That’s where these settings are useful.

Here, you can easily customise your notification selection, enabling only the ones you really need.

Thus, if these settings are completely turned off or never set up, understandably your TikTok push notifications won’t be working.

Therefore, to check the TikTok app notification settings:

  1. First, select Me from the bottom bar, and tap the menu icon at the upper-right to access the Settings.
  2. After that, under Content & Activity, select Push notifications.enable the notification settings in the TikTok app to fix push and post notifications not working

 

  1. On the following page, ensure that Push notifications are turned on, by tapping it and enabling the system notification settings.enable the notification settings in the TikTok app to fix push and post notifications not working

 

  1. Next, on the Push notifications page, ensure that all sliders are turned on and green for now. We also recommend toggling the sliders off and on to refresh the in-app notification settings.disable and enable the notification settings to fix TikTok notifications not working

 

 

5. Enable the TikTok Notification Settings in the Device’s Settings

Next, you can find another set of TikTok notification settings within the system settings. Here, you’re basically granting permissions to the TikTok app to push notifications. Hence, like before, if these settings aren’t turned on, the app can’t send out notifications.

Additionally, if these settings are already turned on, we suggest turning them off and on again. By doing this step, you’re refreshing these settings, and it has been effective for many users whose TikTok notifications weren’t working properly.

With that said, to check the system notification settings:

For iPhone/iPad

  1. From the Settings app, scroll down, and select TikTok.
  2. After that, choose Notifications.enable the notification settings in the system settings on iPhone and iPad to fix TikTok post and push notifications not working

 

  1. On this page, switch off Allow Notifications, wait about a minute, and turn it back on.disable and enable the notification settings in the system settings on iPhone and iPad to fix TikTok notifications not working

 

  1. Following that, under Alerts, tick all the alert options (i.e., Lock Screen, Notification Centre, Banners). Here, also ensure that Sounds and Badges are switched on, and Show Previews is set to Always.enable the notification settings in the system settings on iPhone and iPad to fix TikTok notifications not working

 

For Android

  1. First, open the Settings app, and select Apps & notifications.
  2. After that, select TikTok from the list of apps.access tiktok in the android system settings

 

  1. Then, select Notifications.
  2. Here, we recommend switching off All TikTok notifications, waiting about a minute, and turning it back on. Here, ensure that all the notification settings are switched on, at least for the time being.enable the notification settings in the system settings on Android to fix TikTok post and push notifications not working

 

 

6. Allow Background Data Usage for TikTok

If you find that your TikTok notifications only show up when the app is open, maybe this setting is turned off. Essentially, with Background Data Usage turned on, the TikTok app has internet access even when it’s not launched.

Hence, enabling it to constantly refresh and obtain data from its servers, despite being in the background. This allows the TikTok app to be responsive in pushing notifications of the latest comments and messages.

Some users may turn off this setting to save on mobile data or internet. However, we suggest leaving it on for essential apps like TikTok.

Therefore, the following steps should help you navigate and turn on this setting:

For iPhone/iPad

  1. From the Settings app, select General.
  2. After that, choose Background App Refresh.allow background app refresh for TikTok on iPhone and iPad to fix notifications not working

 

  1. Next, from the list of apps, find TikTok, and turn on the switch next to it.allow background app refresh for TikTok on iPhone and iPad to fix notifications not working

 

For Android

  1. First, open the Settings app, and select Apps & notifications.
  2. After that, select TikTok from the list of apps.access tiktok in the android system settings

 

  1. Then, select Mobile data & Wi-Fi.allow background data usage for TikTok on Android to fix notifications not working

 

  1. Next, turn on Background Data and Unrestricted Data Usage.allow background data usage for TikTok on Android to fix notifications not working

 

 

7. Clear the TikTok App Cache and Data

The more you use TikTok, the app continues to store temporary data in the form of cache. As these caches accumulate, it can slow down the app navigation and interfere with certain app functions, like TikTok notifications.

Besides that, the built-up cache can also occupy a large internal storage space. So, when your internal storage depletes, this can affect certain system functions, including your device’s push notifications service.storage almost full on iPhone and iPad and Storage space running out on Android

 

That being said, there are 2 ways you can remove this TikTok cache:

Through the TikTok App Settings

Unlike most apps, TikTok has made it very simple to delete app cache, regardless of which device you’re using. For this, they’ve provided an option within the app settings.

So, to navigate to this one-click button:

  1. First, select Me from the bottom bar, and tap the menu icon at the upper-right to access the Settings.
  2. Then, scroll down and select Clear cache.clear tiktok app cache to fix tiktok post and push notifications not working

 

Through the Device’s System Settings (For Android)

If you’re using an Android device, you can delete even more app cache and data from within the system settings:

  1. First, open the Settings app, and select Apps & notifications.
  2. After that, select TikTok from the list of apps.clear tiktok app cache on android to fix tiktok post and push notifications not working

 

  1. Next, choose Storage & cache.
  2. Following that, start by tapping Clear Cache, and then you can also select Clear Data.clear tiktok app cache on android to fix tiktok post and push notifications not working

 

 

8. Reinstall TikTok

If clearing the cache was ineffective, you can go one step further, by completely reinstalling the TikTok app. By doing this, you’re cleaning the TikTok app files from corrupted ones that might hinder your push notifications.

So, in your case, an app bug or corrupted files might be the culprit behind your TikTok notifications not working.

On that note, to reinstall TikTok:

  1. First, locate the TikTok app on your home screen or app list.
  2. Then, tap and long-press it to access the selection menu.
  3. After that, select Uninstall or Delete App.reinstall tiktok app to fix tiktok post and push notifications not working

 

  1. Lastly, go to the App Store (iPhone/iPad) or Play Store (Android), then at the TikTok app page, install it.

 

Finally, don’t forget to open the newly-installed TikTok app and log in to your account. 

After this, check if your TikTok notifications are showing up, sounding, or working again.

 

 

9. Report the Notifications Problem to TikTok Support

If you’re still encountering notifications problems despite trying every fix, we suggest raising the issue with TikTok Support. That way, they can provide you with a more definitive solution that’s suited to your problem.

Besides that, perhaps many users are facing similar notification errors. Hence, the more people that report it, the faster TikTok can gain notice and work on a fix from the backend 👨‍💻.

With that said, to report this notifications problem to TikTok Support:

  1. First, from the TikTok app, select Me from the bottom bar. Then, tap the menu icon at the upper-right to access the Settings.
  2. After that, under Support, tap Report a problem.report the notifications problem to TikTok support to fix push and post notifications not working

 

  1. For this case, under Select a Topic, choose Notification and Message. 
  2. Then, select either Inbox Notification or Push notification.report the notifications problem to TikTok support to fix push and post notifications not working

 

  1. Following that, select a topic that best describes your issue.report the notifications problem to TikTok support to fix push and post notifications not working

 

  1. On the next page, to report your error, under “Is your problem resolved” tap No, and then select Still have problem.report the notifications problem to TikTok support to fix push and post notifications not working

 

  1. Finally, briefly describe your TikTok notifications problem, and then tap Report.

 

With the report sent, all that’s left is to wait for TikTok’s response. So, check your Inbox from time to time.

Owing to the large population of TikTokers to cater to, TikTok may take a while to reach your issue.

 

 

10. Factory Reset Your Device Settings

As a last resort, you can also try completely resetting your device. Since you’re restoring every setting to its default configurations, this can return the system notification settings as well.

Hence, any restrictive settings can be reset, making your device and TikTok notifications as good as new. Plus, through this step, you can address any problems with your device’s push notification service.

However, as resetting involves removing contents, we’ll suggest keeping a safe backup of your phone’s data. That way, once you’re done resetting, you can slowly restore your apps, contacts, messages, photos, etc.

With that settled, the following are the steps to factory reset your iOS or Android device:

For iPhone/iPad

  1. First, from the Settings app, select General
  2. After that, scroll down and select Reset.
  3. Next, choose Reset All Settings.Reset iPhone to factory settings to fix TikTok notifications not working

 

For Android

  1. For starters, from the Settings app, scroll down and select System.
  2. Next, choose Reset options and select Erase all data (Factory reset).Reset Android to factory settings to fix TikTok notifications not working

 

  1. Lastly, on the following pages, again, choose Erase all data.Reset all settings on Android to fix TikTok notifications not working

 

 

Conclusion

In short, this is our comprehensive guide of 10 fixes to help you fix when TikTok notifications aren’t working. With these steps done and dusted, you can be sure to hear that sweet TikTok notification sound 🔔, the next time you get a message, comment, etc.

Additionally, after performing each fix, we recommend testing your TikTok notifications.

For this, you can try asking a friend to send you a message or comment on your TikTok post. Then, while the app is completely closed, check if TikTok is successfully pushing notifications again.

Finally, let us know in the comments below:

  1. Do you face problems with TikTok notifications?
  2. Did any of the above fixes help you solve the problem?
  3. Is there another fix you for think we should add to the list? It might be helpful for a fellow reader 🙂.

Feel free to share this post with your fellow TikToker, whose notifications aren’t working at all 😊.

Written by Saurabh Kovoor

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